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| Document Number | Document Title | Price (US $) | ||
| ISO-10002 | Quality management - Customer satisfaction - Guidelines for complaints handling in organizations | $139.00 |
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| > | TECH COR 1 , Issued on Jul 15, 2009. 2 pages. Current | |||
| > | 1ST EDITION , Issued on Jul 1, 2004. 31 pages. Current | |||
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