BS-ISO-10002 › Complete Document History
Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

Complete Current Edition:
   2018 EDITION - Complaints handling in organizations - July 18, 2018

Obsolete Revision Information:
   2014 EDITION - Quality management. Customer satisfaction. Guidelines for complaints handling in organizations - Aug. 31, 2014
   2004 EDITION CORRIGENDUM 1 - CORRIGENDUM 1 FOR 2004 EDITION - Oct. 1, 2009
   2004 EDITION - Quality management. Customer satisfaction. Guidelines for co - Aug. 5, 2004