BS-ISO-10004 › Quality management. Customer satisfaction. Guidelines for monitoring and measuring

BS-ISO-10004 - 2018 EDITION - CURRENT
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Quality management. Customer satisfaction. Guidelines for monitoring and measuring

Keywords

Performance testing;Measurement;Quality assurance systems;Management;Market research;Data acquisition;Consumers;Quality management;Consumer-supplier relations;Surveys

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03.120.10 (Quality management and quality assurance)

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Document Number

BS ISO 10004:2018

Revision Level

2018 EDITION

Status

Current

Publication Date

July 19, 2018

Replaces

BS ISO 10004:2012

Page Count

46

ISBN

9780580982606

International Equivalent

ISO 10004:2018

Committee Number

SVS/0