BS-ISO-10008 Quality management. Customer satisfaction. Guidance for business-to-consumer electronic commerce transactions

BS-ISO-10008 - 2022 EDITION - CURRENT
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Quality management. Customer satisfaction. Guidance for business-to-consumer electronic commerce transactions

Keywords

Quality management;Consumer-supplier relations;Consumers;Quality assurance systems;Supervisory and executive programs;Market research;Systems analysis;Guidance systems;Standard measures

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03.120.10 (Quality management and quality assurance)

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Document Number

BS ISO 10008:2022

Revision Level

2022 EDITION

Status

Current

Publication Date

Aug. 8, 2022

Replaces

BS ISO 10008:2013

Page Count

44

ISBN

9780539159745

International Equivalent

ISO 10008

Committee Number

SVS/0