ISO/IEC-GUIDE 76 Complete Document History
Development of service standards - Recommendations for addressing consumer issues

Complete Current Edition:
   2ND EDITION - Recommendations for addressing consumer issues - April 1, 2020

Obsolete Revision Information:
   1ST EDITION REPRINT - CORRECTED AND REPRINTED - Aug. 1, 2008
   1ST EDITION - Recommendations for addressing consumer issues - Jan. 1, 2008