SIS-ISO/TS-8000-65 Data quality - Part 65: Process Measurement Questionnaire

SIS-ISO/TS-8000-65 - 2020 EDITION - CURRENT


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This document specifies a questionnaire to audit the performance of the processes specified by the process reference model in ISO 8000-61. NOTE 1 This questionnaire is applicable to all types of business process, technology, information system, data and data processing. This questionnaire can be used as part of a continuous improvement process. The following are within the scope of this document: — guiding principles for generating questions from the process outcomes specified by ISO 8000-61; — one or more questions for each outcome of every process in ISO 8000-61; — a measurement method based on a simple indicator and measurement scale for each question; — guidance on how to present the results generated by the questionnaire. NOTE 2 The questions and corresponding indicators in this document conform to the requirements of ISO 8000-63. The following is outside the scope of this document: — defining how the questions relate to models of organizational process maturity. NOTE 3 Such models define an overall scale by which to understand the degree to which an organization is performing effectively and efficiently. EXAMPLE ISO 8000-62 and ISO 8000-64 1)specify how to use maturity models with ISO 8000-61.

To find similar documents by classification:

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91.220 (Construction equipment Including scaffolding, mixers for concrete and mortar, etc. Lifting equipment, see 53.020 Earth-moving machinery, see 53.100)

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Designation Name

SIS-ISO/TS 8000-65:2020

Revision Level

2020 EDITION

Status

Current

Publication Date

June 29, 2020

Language(s)

English

Page Count

44