BIP-2189 › Quality service, competitive business. Setting the standard in customer service
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Quality service, competitive business. Setting the standard in customer service
Keywords
Consumers, Consumer-supplier relations, Management, Quality management, Personnel, Commerce, Commercial, Delivery, Quality assurance systems, Planning, After-sales services, Consumer protection, Competition
To find similar documents by classification:
03.120.10 (Quality management and quality assurance)
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Document Number
BIP 2189
Revision Level
2010 EDITION
Status
Superseded
Publication Date
April 14, 2010
Page Count
200
ISBN
9780580685156
Committee Number
ZBIP/3