BS-8600 › Complaints management systems. Guide to design and implementation
BS-8600
-
1999 EDITION
-
SUPERSEDED
-- See the following:
BS-ISO-10002
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Complaints management systems. Guide to design and implementation
Keywords
Quality auditing;Management operations;Personnel;Access;Effectiveness;Performance;Documents;Reports;Design;Data acquisition;Consumer protection;Data analysis;Forms (paper);Policy;Economic resources;Resolution;Planning;Consumer-supplier relations;Management
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03.100.99 (Other standards related to company organization and management)
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Document Number
BS 8600:1999
Revision Level
1999 EDITION
Status
Superseded
Publication Date
April 15, 1999
Replaced By
BS ISO 10002:2004
Page Count
20
ISBN
0580282740
Committee Number
W/-