ISO-22059 Guidelines on consumer warranties/guarantees

ISO-22059 - 1ST EDITION - CURRENT


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This document specifies the form and content of warranties/guarantees that a manufacturer and/or supplier can use to address reasonable expectations of products by consumers.

This document is applicable to transactions between businesses and consumers of new and used products, including online transactions. This document is also applicable to products associated with services to complete a transaction (such as, buying clothes that need alteration).

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03.080.30 (Services for consumers Including hotels, restaurants, washing, cleaning, removals, funerals, etc. Transport services and costs, see 03.220 Consumer information, see 97.020)

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Document Number

ISO 22059:2020

Revision Level

1ST EDITION

Status

Current

Publication Date

Jan. 1, 2020

Committee Number

ISO/PC 303