ISO-24082 › Service excellence - Designing excellent service to achieve outstanding customer experiences

ISO-24082 - 1ST EDITION - CURRENT


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This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.

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Document Number

ISO/TS 24082:2021

Revision Level

1ST EDITION

Status

Current

Publication Date

June 1, 2021

Committee Number

ISO/TC 312