ISO-9001 › Quality management systems - Requirements
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Included in this current edition are the following subparts:
DOD ADOPTION 1 - Sept. 12, 2016
ISO 9001:2015 specifies requirements for a quality management system when an organization:
a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.
ISO 9001 is the document your auditor will use to certify you if you are going to become ISO 9000 compliant. It will form the basis of your quality program.
While the standard was originally written to be a "cookbook" type of standard -- specific line items for you to meet to qualify -- it now relies more on the concept of continuous quality improvement (the "process" approach.) This is sometimes referred to as PDCA, Plan-Do-Check-Act.
Do make sure that you are using either the 4th edition corrected reprint from 7/2009 or the original 4th edition from 11/2008 with the correction sheet (corrigendum).
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03.100.70 (Management systems Standards included in this sub-group shall also be included in other groups and/or sub-groups according to their subject Including environmental management systems (EMS), road traffic management systems, energy management systems, health care management systems, etc.)
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Sept. 15, 2015
ISO/TC 176/SC 2