ISO-9004 Historical Revision Information
Managing for the sustained success of an organization - A quality management approach

ISO-9004 - 3RD EDITION - SUPERSEDED -- See the following: ISO-9000 COMPENDIUM
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ISO 9004:2009 provides guidance to organizations to support the achievement of sustained success by a quality management approach. It is applicable to any organization, regardless of size, type and activity.

ISO 9004:2009 is not intended for certification, regulatory or contractual use.


Document Number

ISO 9004:2009

Revision Level




Publication Date

Nov. 1, 2009

Committee Number

ISO/TC 176/SC 2