ISO/IEC-19086-2 › Cloud computing - Service level agreement (SLA) framework - Part 2: Metric model
ISO/IEC-19086-2
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1ST EDITION
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CURRENT
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Included in this current edition are the following subparts:
1ST EDITION - Dec. 1, 2018
FOR 1ST EDITION AMENDMENT 1 SEE - Jan. 1, 2023
FOR 1ST EDITION AMENDMENT 1 SEE - Jan. 1, 2023
This document establishes common terminology, defines a model for specifying metrics for cloud SLAs, and includes applications of the model with examples. This document establishes a common terminology and approach for specifying metrics.
This document is for the benefit of and use for both cloud service providers (CSPs) and cloud service customers (CSCs). This document is intended to complement ISO/IEC 19086-1, ISO/IEC 19086-3 and ISO/IEC 19086-4.
This document does not mandate the use of a specific set of metrics for cloud SLAs.
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Document Number
ISO/IEC 19086-2:2018
Revision Level
1ST EDITION
Status
Current
Publication Date
Dec. 1, 2018
Committee Number
ISO/IEC JTC 1/SC 38