ISO/IEC-19086-3 Information technology - Cloud computing - Service level agreement (SLA) framework - Part 3: Core conformance requirements

ISO/IEC-19086-3 - 1ST EDITION - CURRENT


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ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086‑1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers.

ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.

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Document Number

ISO/IEC 19086-3:2017

Revision Level

1ST EDITION

Status

Current

Publication Date

July 1, 2017

Committee Number

ISO/IEC JTC 1/SC 38