ISO/IEC-19796-1 Information technology - Learning, education and training - Quality management, assurance and metrics - Part 1: General approach

ISO/IEC-19796-1 - 1ST EDITION - SUPERSEDED
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ISO/IEC 19796-1:2005 is a framework to describe, compare, analyse, and implement quality management and quality assurance approaches. It will serve to compare different existing approaches and to harmonize these towards a common quality model. The main aspect is the Reference Framework for the Description of Quality Approaches (RFDQ).

ISO/IEC 19796-1:2005 consists of the following items:

  • description scheme for quality management;
  • process model defining the basic processes to be considered when managing quality in the field of ICT-supported learning, education, and training;
  • conformance statement for the description format.

For a better understanding of ISO/IEC 19796-1:2005, several annexes show samples of its use. The annexes are based on the French 'Code of Practice in e-Learning' (AFNOR Z 76-001) and German DIN PAS 1032-1. Additionally, an annex on Reference Quality Criteria (RQC) is included. These criteria serve as reference criteria for the analysis and evaluation of learning resources and scenarios. These criteria are also not a quality assessment approach itself, but a framework to compare different quality assurance and quality assessment approaches. Additionally, several examples of use are shown, such as specific quality objectives (e.g. metadata quality) and guidelines.

ISO/IEC 19796-1:2005 is only the first step towards a harmonized quality framework; the next step is to define quality instruments and metrics in order to provide a complete quality approach. It is planned to begin the work on the full quality approach as the second part of the QA activity.

To find similar documents by classification:

03.100.30 (Management of human resources Including staff training, staff responsibilities, staff qualifications and certification Welders' qualifications, see 25.160.01)

35.240.90 (IT applications in education Including e-learning)

35.240.99 (IT applications in other fields Including e-learning)

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Document Number

ISO/IEC 19796-1:2005

Revision Level

1ST EDITION

Status

Superseded

Publication Date

Nov. 1, 2005

Committee Number

ISO/IEC/JTC 1/SC 36