ISO/IEC-33054 › Information technology - Process assessment - Process reference model for service management
The following bibliographic material is provided to assist you with your purchasing decision:
This document defines a process reference model for the domain of service management.
The model specifies a process architecture for the domain and comprises a set of processes. Each process is described in terms of process purpose and outcomes.
The process reference model in this document is directed at assessment sponsors and competent assessors who wish to select a model, and associated documented process method, for assessment (for either capability determination or process improvement).
To find similar documents by classification:
35.080 (Software Including software development, documentation, internet applications and use)
This document comes with our free Notification Service, good for the life of the document.
This document is available in either Paper or PDF format.
Document Number
ISO/IEC TS 33054:2020
Revision Level
1ST EDITION
Status
Current
Publication Date
June 1, 2020
Committee Number
ISO/IEC JTC 1/SC 7