PD-CEN-16880 › Service excellence. Creating outstanding customer experiences through service excellence
PD-CEN-16880
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2015 EDITION
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CURRENT
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Service excellence. Creating outstanding customer experiences through service excellence
Keywords
Ordering;Quality auditing;Personnel;Management;Commercial documents;Selling;Delivery;After-sales services;Information exchange;Consumer-supplier relations;Quality management;Performance;Consumers
To find similar documents by classification:
03.080.01 (Services in general)
03.100.99 (Other standards related to company organization and management)
03.120.99 (Other standards related to quality)
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Document Number
PD CEN/TS 16880:2015
Revision Level
2015 EDITION
Status
Current
Publication Date
Dec. 31, 2015
Page Count
34
ISBN
9780580901508
International Equivalent
CEN/TS 16880:2015
Committee Number
SVS/0