SIS-ISO/IEC-TR-20000-5 › Information technology - Service management - Part 5: Exemplar implementation plan for ISO/IEC 20000-1 (ISO/IEC TR 20000-5:2013, IDT)
Document Center Inc. is an authorized dealer of SIS standards.
The following bibliographic material is provided to assist you with your purchasing decision:
The following bibliographic material is provided to assist you with your purchasing decision:
This part of ISO/IEC 20000 provides guidance for an approach to implement an SMS that can fulfil the requirements specified in ISO/IEC 20000-1:2011. This part of ISO/IEC 20000 illustrates a generic, three-phased plan to manage implementation activities, taking into consideration the design, transition, delivery, management and improvement of services. The service provider can tailor the phases to suit its needs and constraints.This part of ISO/IEC 20000 can be used together with the other parts of ISO/IEC 20000.
To find similar documents by classification:
35.020 (Information technology (IT) in general Including general aspects of IT equipment)
This document comes with our free Notification Service, good for the life of the document.
This document is available in either Paper or PDF format.
Designation Name
SIS-ISO/IEC TR 20000-5:2013
Revision Level
2013 EDITION
Status
Current
Publication Date
Dec. 10, 2013
Language(s)
English
Page Count
56