ISO/IEC-30105-4 Complete Document History
Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 4: Key concepts

Complete Current Edition:
   2ND EDITION - Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 4: Key concepts - Nov. 1, 2022

Obsolete Revision Information:
   1ST EDITION - Part 4: Terms and concepts - Nov. 15, 2016