SS-ISO-10002 › Complete Document History
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018, IDT)

Complete Current Edition:
   2019 EDITION - Guidelines for complaints handling in organizations (ISO 10002:2018, IDT) - Feb. 18, 2019

Obsolete Revision Information:
   2015 EDITION - ENGLISH LANGUAGE EDITION - Jan. 16, 2015
   2004 EDITION CORRIGENDUM 1 - Guidelines for complaints handling in organizations (ISO 10002:2004/Cor 1:2009, IDT) - Aug. 31, 2009
   2004 EDITION - ENGLISH LANGUAGE EDITION - Aug. 27, 2004