SS-ISO-23592 › Service excellence - Principles and model (ISO 23592:2021, IDT)
SS-ISO-23592
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2021 EDITION
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CURRENT
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This document specifies service excellence terminology, principles and model to achieve outstanding customer experience and sustainable customer delight. It does not focus on the provision of basic customer service but on the provision of excellent service. This document applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.
To find similar documents by classification:
03.080.01 (Services in general)
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Designation Name
SS-ISO 23592:2021
Revision Level
2021 EDITION
Status
Current
Publication Date
July 8, 2021
Language(s)
English
Page Count
32
International Equivalent
ISO 23592:2021(IDT)