ISO-16355-1 › Application of statistical and related methods to new technology and product development process - Part 1: General principles and perspectives of quality function deployment (QFD)
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This part of ISO 16355 describes the quality function deployment (QFD) process, its purpose, users, and tools. It does not provide requirements or guidelines for organizations to develop and systematically manage their policies, processes, and procedures in order to achieve specific objectives.
Users of this part of ISO 16355 will include all organization functions necessary to assure customer satisfaction, including business planning, marketing, sales, research and development (R&D), engineering, information technology (IT), manufacturing, procurement, quality, production, service, packaging and logistics, support, testing, regulatory, and other phases in hardware, software, service, and system organizations.
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03.120.30 (Application of statistical methods)
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Document Number
ISO 16355-1:2021
Revision Level
2ND EDITION
Status
Current
Publication Date
May 1, 2021
Committee Number
ISO/TC 69/SC 8