ISO-19011 Guidelines for auditing management systems

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ISO 19011:2018 provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the evaluation of competence of individuals involved in the audit process. These activities include the individual(s) managing the audit programme, auditors and audit teams.

It is applicable to all organizations that need to plan and conduct internal or external audits of management systems or manage an audit programme.

The application of this document to other types of audits is possible, provided that special consideration is given to the specific competence needed.




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Claudia's Notes:
The 2011 edition of ISO 19011 reflects the need for a more generic guide for a wider range of auditing requirements, beyond covering just quality and environmental management systems standards.

In this edition, remote auditing methods and the concept of risk management to systems auditing are introduced.  The relationship between the document and ISO/IEC 17021 has been clarified.  Confidentiality has been added as a new principle of auditing.  A new Annex A give illustrative examples of discipline-specific knowledge and skills.  And additional information has been included in Annex B, resulting in the removal of help boxes.

For third party auditing, you should also consider the use of ISO/IEC 17021:2011, “Conformity assessment – Requirements for bodies providing audit and certification of management systems.”

To find similar documents by classification:

03.100.70 (Management systems Standards included in this sub-group shall also be included in other groups and/or sub-groups according to their subject Including environmental management systems (EMS), road traffic management systems, energy management systems, health care management systems, etc.)

03.120.10 (Quality management and quality assurance)

13.020.10 (Environmental management Including Environmental Management Systems (EMS), certification and audit)

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Document Number

ISO 19011:2018

Revision Level




Publication Date

July 4, 2018

Committee Number

ISO/PC 302