ISO-9004 Quality management - Quality of an organization - Guidance to achieve sustained success

ISO-9004 - 4TH EDITION - CURRENT -- See the following: ISO-9000 COMPENDIUM
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ISO 9004:2018 gives guidelines for enhancing an organization's ability to achieve sustained success. This guidance is consistent with the quality management principles given in ISO 9000:2015.

ISO 9004:2018 provides a self-assessment tool to review the extent to which the organization has adopted the concepts in this document.

ISO 9004:2018 is applicable to any organization, regardless of its size, type and activity.




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Document Number

ISO 9004:2018

Revision Level




Publication Date

April 1, 2018

Committee Number

ISO/TC 176/SC 2